Shipping policy

Christmas Deadlines

Please order no later than 13 December to ensure product arrives in time for Christmas. Please note this is only for local shipments, for international shipping there is no guarantee - please email us if you are unsure.

Please remember these are guidelines provided by our carriers and do not provide a guarantee.

Australian Warehouse Closure

Please note the Australian warehouse will close on 19 December, and will not start shipping again until 5 January. Some overseas items ship from Australia - please reach out if you are unsure.

General Shipping Info

Products are processed and shipped in 1-2 business days (this may be longer during peak periods). 

Please see at checkout for estimated shipping times, the below is a guide, please note where your item is shipping from at checkout. Our aim is to ship from the most local warehouse if the item is in stock, if not then we will ship from Australia. Stock levels are shown on the products pages by location for info.

If an item ships from Australia, we use multiple carriers - who then hand it over to your local postal service in your country. You can use the same tracking number through your local postal service tracking once it arrives in your country.

If you are in a rush or unsure, then please reach out for more info.

The below times are guidelines and we are not responsible if shipments take longer than expected. 

 

Within Australia

Standard Post: 3-5 Business Days

Express Post: 1-3 Business Days

*WA, NT and Remote locations may be longer. Please reach out for info or double check here.

 

Within the United Kingdom (From the UK warehouse))

Royal Mail: 2-3 Business Days

 

Within the United States (From the United States warehouse)

Multiple Carriers: 3-5 Business Days

 

International Destinations

Standard Post: 10-15 Business Days

 

All shipping is tracked

If you feel like your product is missing, please contact us