DISCOUNTS

*Buy any 2 products & get a third at 50% off* The lowest priced item is reduced by 50% automatically at checkout. 

*Discount does not include Archive Sale items or Apparel.

General Shipping Information

All packages are sent from our warehouse in Derbyshire, England. We send all hats in secure cardboard boxes.

What are your domestic shipping options and costs?

Shipping Times

Once we hand the item over to the delivery company, the delivery is out of our hands, but that doesn’t mean we don’t care.

Please allow up to 2 business days for the items to be picked and processed.

Delivery times from vary depending on the service requested at checkout and the below are just estimates as provided by the Courier service. Note these times do not include the warehouse dispatch time.

For Royal Mail 24 Hour Shipping (tracked), please allow up to 2 business days.

If at any point you are concerned about the parcel, then please contact us here, or email us at hello@fractel.com.au. We will follow up with Australia Post and get back to you as soon as possible. 

Returns Policy

Find out more about our Returns Policy.